We offer free shipping on orders of PLN 999 or more that have been paid for via P24 (Przelewy24).
We do our best to process orders promptly. Whichever delivery method you choose, delivery takes up to 2–4 business days from the moment the parcel is handed over to the selected carrier.
Please send any individual shipping requirements to: sklep@smartbob.pl.
Detailed courier and postal charges:
- PLN 10.00 – Paczkomat Ⓡ Size A 8 × 38 × 64 cm
- PLN 10.00 – Paczkomat Ⓡ Size B 19 × 38 × 64 cm
- PLN 10.00 – Paczkomat Ⓡ Size C 41 × 38 × 64 cm
Shipping abroad (European Union countries and Ukraine) is available for orders of PLN 1,000 net or more and is then free of charge. Orders below this value can only be delivered within Poland. The charges and the free shipping threshold above apply to deliveries within Poland.
If you receive a faulty product, you can make a complaint. Details of the complaints procedure can be found in the Online Shop Terms and Conditions.
Bought a product you do not need, or changed your mind after placing the order? We would like to remind you of your right to withdraw from the sales contract for our products without giving a reason. You have 30 days from the day you take possession of the ordered Products to make your final decision.
Details concerning withdrawal from the contract can be found in the Terms and Conditions.
